The lady up front I didn't catch her name but she was amazing. She's was very kind and courteous to me, my wife and my 11-month-old son. Because it was cold out we had to get my son dressed before we could go down and have breakfast and we were 7 minutes late. She went out of her way. Got the cereal and the milk. Some muffins out of the closet to make sure my family ate before we hit the road. For that I can't thank you enough. It's the little things like that. I mean the most to us when we're traveling.
Reamer
December 2023
The customer service that is given by the mature white lady was PERFECT!!!!! And really made my 3 kids and I feel that "home away from home" feelin' and anytime there seemed to be an issue whether with the rooms or the breakfast or just my entire stay here she was attentive and down right a sweetheart.
Julian
December 2023
Punctual staff, big rooms, good price with a decent location. This is the hotel I always stay in if I can when I need a room in Louisville, would easily recommend.
Breanna
December 2022
We were happy with our room and the bed was so comfortable. The bed sheets looked a bit stained, although I could tell they were actually clean. But I over all the night stay was quite and comfortable. My bf and I want to say that we appreciate your service and are going to stay again another night tonight. Thanks!
Rebecca
February 2024
The morning staff was very friendly they work with us on the deposit they were very helpful with the location was perfect the pool area was clean and it was quiet and except for a few people running down the hall this is the best Baymont in Louisville Kentucky I've stayed at the one in Brooks and they're a little shady and the one on Fern valley is running it's falling apart they don't do nothing to fix it you go into the rooms and it doesn't have all the amenities that it talks about phones don't work lights don't work beds are dirty it's just falling apart I wish somebody would do something about that but as far as this Baymont on off of hurstbourne it is great I would recommend staying there
Melvin
June 2022
I like that the lady at the desk was very accommodating and polite
Reamer
December 2023
How nice and smiling the desk workers are . And accommodating they have been wish every hotel I was ever at was more like these people here at the Baymont inn suites
Adams
November 2023
The front desk people were very pleasant & accommodating, putting my physically frail friends & l in a first floor room next to the lobby. The room itself was large, clean & had the basic amenities we needed--frig, microwave, hair dryer, even iron & ironing board! The room even smelled clean! We appreciated the walk in shower, too. The staff gave us paper plates so we could make our own breakfast, too.
Ann
January 2022
Clean comfortable and convenient location
Massood
July 2023
The price was great, the room was big, everything worked. It was busy but rather quiet.
Kathleen
March 2023
Reservations:
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